ORLANDO, Florida (Friday, May 29, 2020) – Beginning June 2, 2020, select Universal Orlando Resort hotels will reopen to guests. The reopening of the hotels will be carefully managed and phased, and includes a wide range of new and enhanced best-practice health, safety and hygiene procedures.

The phased reopening of the hotels will include Hard Rock Hotel at Universal Orlando, Loews Royal Pacific Resort, Loews Sapphire Falls Resort, Universal’s Cabana Bay Beach Resort, Universal’s Aventura Hotel and Universal’s Endless Summer Resort – Surfside Inn and Suites.  Guests staying in these hotels will be able to visit the theme parks on June 3 and 4, prior to the public reopening on June 5.

Plans for Loews Portofino Bay Hotel and Universal’s Endless Summer Resort – Dockside Inn and Suites will be announced at a later time. Guests who have booked reservations at these two hotels through Universal Orlando or Universal Parks & Resorts Vacations will be contacted to modify their reservation if it has been affected.

Universal Orlando’s resort hotels, co-owned and operated by Loews Hotels & Co, have enhanced their standards and protocols throughout their operations. These enhancements currently include:

• Guests, team members and vendors are required to wear face coverings in public areas
• Team members and vendors will be required to have temperature checks upon arrival.  Those with temperatures of 100.4 degrees or greater will not be allowed to work.
• Guests will be asked to self-screen for COVID symptoms and comply with quarantine orders prior to arrival
• Guest will have temperature checks upon arrival and anyone with a temperature of 100.4 degrees or higher will require medical clearance in order to enter the hotel
• Hand sanitizer stations in public areas and elevator landings
• Enhanced cleaning of guest rooms, meeting rooms and public areas with an EPA-approved cleaner and disinfectant
• Frequent cleaning of high-touch areas such as telephones, remote controls, door handles, light switches, elevators, and table tops, among others
• Food & Beverage outlet capacities limited based on latest recommendations and guidelines
• Social distancing signs and reminders of social distancing requirements in high-traffic areas
• Several contactless experiences for guests, including hotel texting-services, express checkout and contactless room deliveries

To book a stay at a Universal Orlando hotel, please visit: https://www.universalorlando.com/web/en/us/places-to-stay/hotels/at-a-glance/hotels-overview

​Universal CityWalk is now open with select venues and with new health, safety and hygiene procedures in place. Universal Orlando’s three theme parks – Universal Studios Florida, Universal’s Islands of Adventure and Universal’s Volcano Bay – will reopen to the public beginning June 5.

For information on CDC guidelines, click here. For more information about Universal Orlando’s policies during this time, visit Universal’s website. Due to the evolving nature of this situation, details are subject to change without notice.

All Universal guests are urged to follow CDC guidelines and self-assess for potential symptoms of COVID, including cough, temperature, and difficulty breathing, prior to their arrival.  Guests should also evaluate their own risk before they visit – and it is not recommended that individuals at high-risk with serious underlying medical conditions visit the destination. People who show no symptoms can still spread COVID-19 if they are infected. Any interaction with the general public poses an elevated risk of being exposed to COVID-19 and Universal cannot guarantee guests will not be exposed during their visit.

In addition, guests should be aware of and comply with government guidelines regarding travel restrictions and mandatory quarantines.

About Universal Orlando Resort
Universal Orlando Resort is a unique vacation destination that is part of the NBCUniversal Comcast family. For nearly 30 years, Universal Orlando has been creating epic vacations for the entire family that place guests in the heart of powerful stories and adventures brought to life in some of the world’s most exciting and innovative theme park experiences, including The Wizarding World of Harry Potter – Hogsmeade, The Wizarding World of Harry Potter – Diagon Alley and so much more.
Universal Orlando is home to three epic theme parks, including Universal’s Islands of Adventure – named the #1 Amusement Park in the World for five years in a row by TripAdvisor Travelers’ Choice – Universal Studios Florida, and Universal’s Volcano Bay water theme park, a tropical oasis like no other. Universal Orlando’s hotels are destinations unto themselves and include Loews Portofino Bay Hotel, the Hard Rock Hotel, Loews Royal Pacific Resort, Loews Sapphire Falls Resort, Universal’s Cabana Bay Beach Resort, Universal’s Aventura Hotel and Universal’s Endless Summer Resort – Surfside Inn and Suites. And Universal’s entertainment complex, Universal CityWalk, offers immersive dining and entertainment for every member of the family.
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VALLEJO, Calif. — May 28, 2020 — Six Flags Discovery Kingdom, the Thrill Capital of Northern California, was the site for a food distribution event earlier today.

In collaboration with the Food Bank of Contra Costa & Solano, along with the City of Vallejo Police Department, Six Flags Discovery Kingdom converted its guest parking lot into a temporary drive-up food distribution location. As vehicles lined up, volunteers consisting of Six Flags employees and the food bank placed a package of food into their trunk, keeping the process as contactless as possible.

“Six Flags remains committed to assisting our local communities during these challenging times,” said Park President Don McCoy, “This event was a great way to utilize our available resources to assist families who need extra support right now.”

In total, 1,500 packages of food were provided serving up to 6,000 individuals.
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About Six Flags Entertainment Corporation
Six Flags Entertainment Corporation is the world’s largest regional theme park company and the largest operator of waterparks in North America, with 26 parks across the United States, Mexico and Canada. For 58 years, Six Flags has entertained millions of families with world-class coasters, themed rides, thrilling waterparks and unique attractions. For more information, visit www.sixflags.com.

​Orlando, Fla. (May 28, 2020) – After nearly one year of rehabilitative care at SeaWorld Orlando, a 26-year-old male dolphin has fully recovered with the help of the park’s veterinarians and animal care experts who are on call 365/24/7. In partnership with state, local and federal agencies, stranding networks, zoos and aquariums, the SeaWorld rescue team works tirelessly and has come to the aide of more than 36 thousand sick, injured and orphaned animals in need, giving them a second chance at life. 
 
This dolphin was rescued in late July of 2019 in the Florida Keys by Dolphin Plus Marine Mammal Responder. Stranded and found weak in shallow waters, he was rescued before being transported to the SeaWorld Orlando Rescue facility. After undergoing diagnostic tests, SeaWorld’s team of experts found the dolphin had pneumonia and significant weight loss. During his several months at SeaWorld, he received around the clock care from SeaWorld’s dedicated veterinary and animal care teams and has made a full recovery.
 
“We are very pleased with this dolphin’s healthy recovery given the state upon which he arrived,” shared Jon Peterson, Vice President of Zoological Operations at SeaWorld Orlando, whose team cared for the dolphin during rehabilitation. “This story has been a true collaboration and we are thankful to have worked closely with many dedicated partners. We are so proud to have led both the rehabilitation and successful transport to his new home.”
 
In early spring, National Oceanic Atmospheric Association (NOAA) granted conditional approval to return the dolphin to the ocean and the SeaWorld team began the process to prepare including a painless dorsal marking for identification as a previous rescue. As the return was delayed due to COVID-19 partner closures, the SeaWorld veterinary team continued to care for the dolphin and detected the presence of a new infection (SeaWorld is one of a few facilities in the world with the ability to detect this particular condition). As a result of their diligence and commitment to marine mammal care, the dolphin was re-examined and NOAA altered return approval. 
 
It is always SeaWorld’s goal to release rescued animals back to the wild, however based on the results of the new health assessment, and hearing tests conducted by NOAA personnel, the dolphin was determined to be non-releaseable.
 
The dolphin was transported by SeaWorld to Clearwater Marine Aquarium to reside with another Atlantic male bottlenose dolphin who has also been deemed non-releasable by NOAA. 

NOAA encourages people to report sightings of dead, injured, or entangled dolphins and whales to the Florida Fish and Wildlife Conservation Commission at 1-888-404-FWCC (3922). 
 
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SeaWorld Entertainment, Inc.
SeaWorld Entertainment, Inc. (NYSE: SEAS) is a leading theme park and entertainment company providing experiences that matter, and inspiring guests to protect animals and the wild wonders of our world. The Company is one of the world's foremost zoological organizations and a global leader in animal welfare, training, husbandry and veterinary care. The Company collectively cares for what it believes is one of the largest zoological collections in the world and has helped lead advances in the care of animals. The Company also rescues and rehabilitates marine and terrestrial animals that are ill, injured, orphaned or abandoned, with the goal of returning them to the wild. The SeaWorld® rescue team has helped more than 36,000 animals in need over the last 55 years. 
 
SeaWorld Entertainment, Inc. owns or licenses a portfolio of recognized brands including SeaWorld, Busch Gardens®, Aquatica®, Sesame Place® and Sea Rescue®. Over its more than 55-year history, the Company has built a diversified portfolio of 12 destination and regional theme parks that are grouped in key markets across the United States, many of which showcase its one-of-a-kind zoological collection. The Company's theme parks feature a diverse array of rides, shows and other attractions with broad demographic appeal which deliver memorable experiences and a strong value proposition for its guests.
 
SeaWorld Parks & Entertainment is a wholly owned subsidiary of SeaWorld Entertainment, Inc., a publicly traded company. Visit www.seaworldentertainment.com for more information.
 

GRAND PRAIRIE, Texas--(BUSINESS WIRE)--Six Flags Entertainment Corporation, the world’s largest regional theme park company and the largest operator of waterparks in North America, today announced that Frontier City in Oklahoma City, Oklahoma, will reopen with limited capacity beginning June 5, 2020. In accordance with Governor Stitt’s Open Up and Recover Safely Plan (OURS), and following Mayor Holt’s recent proclamation allowing businesses to reopen, the park will begin operating at reduced attendance levels and will operate in a preview mode June 5-7 for Members and Season Pass Holders only. After a short initial reopening phase, the park will gradually increase attendance levels throughout the month. The park is implementing extensive new safety measures and hygiene protocols, including several new advanced technology systems to protect guests and employees.

Six Flags to reopen Frontier City on June 5 with extensive new safety measures in place.

“We are excited to welcome Oklahomans back to Frontier City as we introduce new safety procedures for everyone’s protection. The health and safety of our guests and team members remains our number one priority,” said Frontier City General Manager Trevor Leonard. “All government officials, along with city and county health departments, have been extremely supportive of our efforts to reopen in accordance with state and local guidelines.”

“Frontier City, like all Six Flags parks, is an outdoor attraction that poses a significantly lower risk of exposure than indoor venues. Our guests are not confined to one space for lengthy periods. Guests move constantly throughout their experience; some are riding rides, some are eating in restaurants, while others are shopping in our souvenir stores, or playing games. Because our parks cover dozens or even hundreds of acres, we can easily manage guest throughput to achieve proper social distancing,” said Six Flags President and CEO Mike Spanos. “We have developed a comprehensive reopening safety plan that includes best practices from theme park and waterpark industry experts, along with top destination parks from around the world, which will allow guests to experience our parks in the safest possible way. This ’new normal’ will be very different, but we believe these additional measures are appropriate in the current environment.”

All parks will employ a sophisticated online reservation system to manage attendance, schedule guests for entry by day, and stagger arrival times to minimize proximity exposure. Other new technologies include:

• State-of-the-art thermal imaging for temperature checks;
• Advanced security screening technology for touchless bag checks; and
• Expanded mobile food ordering.

The park reopening plan, which the company developed with its epidemiologist consultants, meets or exceeds federal, state, and local guidelines. It sets standards for executing at the highest levels of hygiene and social distancing protocols.
Health Screenings for Guests and Team Members

• Contact-less IR thermal imaging will be used to screen temperatures of guests and employees prior to entry; and individuals will be asked if they are healthy and will be required to acknowledge the company’s health policies;
• All guests over the age of two and all team members will be required to wear face masks covering the nose and mouth throughout their visit/work day. Accommodations may be made on a case-by-case basis for persons with disabilities, health concerns, religious restrictions, or other circumstances that in Six Flags’ discretion warrant a modification of this face mask requirement; and
• Any guest without a mask will be able to purchase one at the front gate.

Strictly Enforced Social Distancing

• Easy to identify distance markers will be added in all park entry, ride, restroom, retail locations, and dining queue lines;
• Dining areas will be adjusted to allow ample space between seated parties;
• Guests will be separated by empty rows and/or seats on all roller coasters, rides, and attractions;
• Six-foot viewing areas will be marked for guests to observe game play; arcade games will be reconfigured or deactivated to comply with social distancing requirements;
• Advanced security screenings will enable touchless bag checks;
• Capacity at indoor venues will be reduced to meet social distancing requirements; and
• Guests viewing outdoor entertainment will be separated by at least six feet.

Extensive Sanitization and Disinfecting Protocols

• Trained and dedicated cleaning teams have been put in place;
• Increased sanitization and disinfecting of high touch points including all public seating, tabletops, counters, doors, and trash cans will occur frequently;
• Rides, restraints, and handrails will be cleaned throughout the day;
• Restroom staff will be stationed to disinfect each stall and sink area on a frequent basis;
• Multiple hand-washing and alcohol-based hand-sanitizer stations will be located throughout the park; and
• All team member work areas will be regularly sanitized and disinfected.

Sanitized Food Preparation and Service

• Modified menus and implementation of mobile food ordering will help facilitate touchless transactions;
• Self-service buffets and salad bars will be reconfigured to eliminate guest contact with food;
• Condiments, self-serve cutlery, and napkins will be provided to guests with their meals as required; and
• Beverages will be served by attendants, and guests will receive any drink bottle refills in a paper cup each time they refill.

Commercial-Grade Cleaning Equipment and Supplies

• All employees will be issued Team Member Action Packs which will include: a safety face mask, safety glasses, and disposable gloves;
• Low pressure backpack sprayers will be utilized for disinfecting large areas;
• Abundant supplies of sanitizers and disinfectants will be available;
• Microfiber cloths will be used to sanitize surfaces; and
• Queue line supplies, fencing, and tents will be in place to promote safe social distancing.

Multi-Layered Guest and Team Member Communication

• Frontline team members will go through extensive COVID-19 training;
• Safety messaging and reminders on Six Flags’ website, newsletters, in-park announcements, and recorded phone messages will occur frequently;
• Distance markers and physical distance indicators will be in place;
• Informational safety signage is posted throughout the park; and
• Handouts outlining guest screening processes and safety procedures will be distributed at the Toll Plaza.

Park Reservations System to Manage Attendance
Frontier City will be operating under state and local guidelines for crowd capacity limits. The park has established attendance caps that will be well below the park’s theoretical capacity in order to allow for proper social distancing. All Members, Season Pass holders and all guests with a single-day or group ticket will need to make a reservation at www.sixflags.com/reserve. The process will take 5-7 minutes, and guests will complete the following steps:

• Enter their online order number, ticket number or Membership/Season Pass number;
• Select the day and the approximate time they want to visit;
• Watch a brief video describing new social distancing and sanitization procedures;
• Acknowledge their understanding of the company’s health policy; and
• Order pre-paid parking, if they do not already have a parking pass.

Guests will be contacted electronically (either by email, text or both) the day before their scheduled visit to confirm their intent to visit and their continued healthy status. Guests may cancel their reservation without penalty any time before 8:00 a.m. (local time) on the day of their scheduled visit. Diamond and Diamond Elite Members will automatically be added to the priority waitlist, and all Members and Season Pass Holders will receive booking priority over single-day and group ticket buyers.

The Six Flags brand is synonymous with family fun and thrills for all ages. These significant new changes are designed to improve the overall park experience while keeping guests and employees safe.

About Six Flags Entertainment Corporation
Six Flags Entertainment Corporation is the world’s largest regional theme park company and the largest operator of waterparks in North America, with 26 parks across the United States, Mexico and Canada. For 58 years, Six Flags has entertained millions of families with world-class coasters, themed rides, thrilling waterparks and unique attractions. For more information, visit www.sixflags.com.
Follow us on Twitter @SixFlags
Like us on Facebook at facebook.com/sixflags
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About Frontier City
Oklahoma's biggest and best theme park is home to more than 40 acres of fun for the whole family. Featuring more than 60 rides, shows, and attractions, guests can enjoy thrills for all ages including the extreme loop coaster Diamondback and Oklahoma's only suspended coaster, the Steel Lasso. Frontier City is the premier theme park for families to make memories together.
Facebook: @frontiercitythemepark
Instagram: @frontiercityokc