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Industry News


6/8/2020

The Knott’s California Marketplace Opens on Monday, June 8

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Starting Monday, June 8 additional locations of Knott’s Berry Farm’s California Marketplace will re-open to the public. On June 8, the following locations will reopen Mrs. Knott’s Chicken Dinner Restaurant, Starbucks, Cable Car Kitchen, Peanuts Headquarters, Candy Parlour, Marketplace Emporium, and Virginia’s Gift Shop, in addition to the already open Chicken-To-Go, The Knott’s Berry Market and Bakery. Later this month, Cable Car Kitchen and TGI Fridays will re-open to the public on June 12; and Build-a-Bear on June 20. As we continue to follow state and CDC health guidelines these are the new safety measures and operational changes the Knott’s California Marketplace is establishing to ensure the safety of our guests. As a reminder, we ask that guests please follow the implemented health and safety guidelines when visiting.

  • All associates and guests must wear a facial covering while in the Knott’s California Marketplace store locations and restaurants – masks are not required when eating
  • Signage is present to aid guests in proper direction of travel and as a reminder to practice social distancing
  • Guests are encouraged to purchase using credit or debit transactions. If a cash transaction is necessary and cash tray will be used to avoid the possibility of hand to hand contact
  • Store occupancy is limited to less than 50% of the normal building capacity.  Cue lines outside of store locations with six-foot markers are present where applicable

For more information on Knott’s California Marketplace please visit or join the conversation by using #CaliforniaMarketplace on Facebook, Twitter or Instagram
Knott’s California Marketplace FAQ’s 
When will the Knott’s California Marketplace open?
  • The Knott’s California Marketplace opens on Monday, June 8, 2020  

Which locations will open at Knott’s California Marketplace?
  • Mrs. Knott’s Chicken Dinner Restaurant, Starbucks, Cable Car Kitchen, Peanuts Headquarters, Candy Parlour, Marketplace Emporium, and Virginia’s Gift Shop, in addition to the already open Chicken-To-Go, The Knott’s Berry Market and Bakery.

When will the remaining stores open?
  • Later this month, Cable Car Kitchen and TGI Fridays will re-open to the public on June 12 o Build-a-Bear will open on June 20

What are the operating hours? *Hours are subject to change
  • Peanuts Headquarters: Sun-Thursday-11am-7pm; Friday -Sat -11am-8pm
  • Candy Parlour: Sun-Thursday-11am-7pm; Friday -Sat -11am-8pm
  • Marketplace Emporium: Sun-Thursday-11am-7pm; Friday -Sat -11am-8pm
  • Virginia’s Gift Shop: Sun-Thursday-11am-7pm; Friday -Sat -11am-8pm
  • Berry Market: Sunday - Thursday Guests 60+ (9am-10am) General Public (10:30am7pm), Friday – Saturday Guests 60+ (9am-10am) General Public (10:30am-8pm)
  • Chicken-To-Go:
    • ​June 8th to June 11th: 11am-7pm
    • June 12th & June 13th: 11am-8pm 
    • June 14th: 11am-7pm
    • June 15th onward: Open daily 11am-7pm (closing at 8pm on Friday & Saturday)
  • Knott’s Berry Farm Bakery
    • June 8th to June 11th: 11am-7pm
    • June 12th & June 13th: 9am-8pm
    • June 14th: 9am-7pm
    • June 15th onward: Open daily 9am-7pm (closing at 8pm on Friday & Saturday) o
  • Starbucks
    • ​June 8th to June 11th: 11am-7pm
    • June 12th & June 13th: 9am-7pm
    • June 14th: 11am-6pm
    • June 15th onward: Open daily 9am-6pm
  • Mrs. Knott’s Chicken Dinner Restaurant
    • June 8th to June 11th: 11am-7pm
    • June 12th & June 13th: 11am-7pm
    • June 14th: 11am-7pm
    • June 15th onward: 11am-7pm
  • Curbside Food
    • June 8th to June 11th: 2pm-7pm
    • June 12th & June 13th: 2pm-7pm Friday, 11am-7pm on Saturday
    • June 14th: 11am-7pm
    • June 15th onward: 2pm-7pm daily and 11am-7pm on Sat and Sun until June 28th
  • Cable Car Kitchen
    • ​June 8th to June 11th: Closed
    • June 12th & June 13th: 2pm-8pm
    • June 14th: 2pm-7pm
    • June 15th onward: Friday-Monday 2pm-7pm
  • TGI Fridays
    • ​June 8th to June 11th: Closed
    • June 12th & June 13th: 11am-7pm
    • June 14th: 11am-7pm
    • June 15th onward: Friday-Monday 11am-7pm
  • For the most up-to-date information on operating hours please visit: https://www.knotts.com/explore/california-marketplace

What can guests expect when visiting?
  • All associates and guests must wear a facial covering while in the Knott’s California Marketplace store locations and restaurants
  • Guests are encouraged to purchase using credit or debit transactions. If a cash transaction is necessary and cash tray will be used to avoid the possibility of hand to hand contact
  • Store occupancy is limited to less than 50% of the normal building capacity. Queue lines outside of store locations with six-foot markers are present where applicable
  • Hand sanitizer is provided at each cash stand for use by the cashier and guest

Where can we park when visiting the Knott’s California Marketplace?
  • Guests will be directed to park at the Main lot
  • Parking for the Knott’s California Marketplace is free

How can guests use the Knott’s Mobile App when visiting the Knott’s California Marketplace?
  • In-park mobile food ordering is currently available for Chicken-To-Go. While at the park, all you need is your phone and the Knott's Berry Farm app to get your delicious meals, snacks, and drinks fast. https://www.knotts.com/explore/mobile-app/mobile-foodorder
  • Mobile food ordering also works with dining plans and Season Passholder discounts

Will I need a reservation to make dine at the Knott’s California Marketplace?
  • Guests will need to make a reservation on Open Table to dine at Mrs. Knott’s Chicken Dinner Restaurant – very limited walk-ins will be available
  • A reservation will not be needed to dine at TGI Friday’s
  • Open Table Link: https://www.opentable.com/r/mrs-knotts-chicken-dinner-buena-park

Will seating and the menu be different when visiting the restaurants in the Knott’s California Marketplace? 
  • Mrs. Knott’s Chicken Dinner Restaurant will utilize patio seating first
  • Picnic tables will be laid out on Grand between cross walk and TGI Friday’s patio to encourage guests to eat their takeout or curbside orders there
  • Signage will be displayed at every 2nd table, leaving approximately 50% of seating available
  • Mrs. Knott’s Chicken Dinner will have a limited menu, chicken, dumplings, pot pies and a few other favorites TGI Friday’s full menu will be available

Will curbside and takeout orders still be available?
  • Yes, curbside and take-out orders are still offered
  • Curbside for Online Marketplace - Available Thursdays, Fridays & Saturdays between 11 a.m. – 6 p.m. ▪
    • https://marketplace.knotts.com/
    • Orders must be placed by Tuesday at 11:59 pm for Thursday pick-up, Wednesday at 11:59 p.m. for Friday or Saturday pick-up and by Thursday at 11:59 p.m. for Saturday pick-up
    • Upon arrival, guests will call The Berry Market at (714) 220-5288 and provide parking spot number and order number
  • Online Chicken-To-Go orders: Available daily from 2-7pm (11-7pm Saturdays and Sundays) 
    • https://www.knotts.com/play/drinks-dining/chicken-to-go
    • Phone Ordering (714) 220-5083 and Walk-in Ordering for takeout available
    • Online orders can be place up until 2 hours prior to desired pick-up time 
    • For pick-up, guests will enter the Marketplace Parking Lot of Crescent Ave and will be directed to the pick-up location. They will need to show their printed or mobile order confirmation
Online Berry Market Ordering:
  • Knott’s Berry Farm Bakery: https://www.knotts.com/play/drinks-dining/farm-bakery
    • Walk-in ordering for carryout only
    • No online ordering or mobile app ordering

What are Knott’s associates doing to follow safety guidelines?
  • All associates are screened including temperature and symptom checks using CDC guidelines before being allowed on property to work o Associates have been trained on the importance of handwashing, physical distancing and overall hygiene
  • Associates are trained on disinfecting and sanitizing practices
  • All associates and guests must wear a facial covering while in our store locations
  • Frequently touched surfaces will be disinfected daily and sanitized frequently. This includes but is not limited to: cash counters, scanners, EMV readers, pens at cashier counters, register screens, store fixtures, door handles and shopping baskets


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