MIAMI, Aug. 5, 2020 – Consistent with the decision announced today by the members of the Cruise Lines International Association (CLIA) to voluntarily extend the pause in U.S. cruise embarkations until Oct. 31, 2020, Carnival Cruise Line has informed guests and travel advisors that we have cancelled all cruises scheduled to embark between Oct. 1 and Oct. 31.
Guests are being offered an enhanced value package of a future cruise credit and onboard credit, or a full refund.
If conditions in the U.S. change and short and modified sailings are possible, the industry may consider an earlier restart, and we would consider that as well. In the meantime, we will continue to work with public health and government officials to finalize enhanced health and sanitation protocols and procedures that will guide our eventual return to service.
We thank our guests for their continued patience and support as we work through these difficult decisions. When the time is right, our terrific onboard team will be waiting to welcome our guests back to give them the great vacation they deserve.
Arrival of Second LNG Excel Class Ship Confirmed for November 2022
Carnival Radiance Coming to Long Beach in Spring 2021
Two Fantasy Class Ships Sold, Two Others Going to Long Term Lay-Up Status
MIAMI, July 23, 2020 – Carnival Cruise Line today announced new plans for its fleet that will generate tremendous guest excitement once it resumes sailing, with a confirmed date for an additional Excel-class, LNG-powered ship arriving in November 2022, four ships either sold or put on long term lay-up status, and other ships redeployed to new homeports, as it seeks to leverage its strong network of year-round and seasonal homeports in the U.S. with upgraded offerings.
The highlights of the plan include:
“We have used this pause in operations to think carefully about our fleet and to build a plan that gives our guests new choices and upgrades to current ship offerings,” said Christine Duffy, president of Carnival Cruise Line. “We have a great variety of ships across the Carnival Cruise Line fleet and we are thrilled to have been able to confirm a delivery date ahead of what we had anticipated for our second Excel ship, which is exciting news for guests interested in sailing from PortMiami on the sister ship to Mardi Gras! At the same time, we will continue to invest in the four remaining Fantasy class ships that we are keeping in the fleet. We have many guests who prefer our Fantasy class ships which work so well for shorter itineraries from smaller ports that cannot accommodate our larger ships. With a fleet that gives guests lots of choices in ships, homeports, destinations and features including a multitude of dining, entertainment and accommodation choices, we are very excited about the future for Carnival Cruise Line.”
Guests and travel agents are being notified directly about impacted sailings, guest re-accommodations and cancellations. Duffy thanked guests and travel agent partners alike for their continued patience, loyalty and support during this unprecedented time for the cruise industry. “With our future fleet plan resolved, we are focused on ensuring we are ready to return to operations once it is determined that the time is right to resume cruising in the U.S.,” she said.
Voyages on Majestic Princess, Regal Princess, Sapphire Princess, Sea Princess and Sun Princess to Pause Through End of October 2020
SANTA CLARITA, Calif. – Due to the continued progression of COVID-19 and related decisions of various government, health authorities, and airlines regarding travel restrictions, Princess Cruises is extending its pause in cruise operations impacting the following voyages:
Guests currently booked on these cancelled voyages who have paid Princess in full will have the option to receive a refundable Future Cruise Credit (FCC) equivalent to 100% of the cruise fare paid plus an additional non-refundable bonus FCC equal to 25% of the cruise fare.
For guests who have not paid in full, Princess will Double the Deposit, providing a refundable FCC for the money currently on deposit plus a matching bonus FCC that can be used on any voyage through May 1, 2022. The matching bonus FCC is non-refundable, will not exceed the base cruise fare amount of the currently booked cruise, and will have a minimum value of $100 per person.
To receive the above FCCs, no action is required by the guest or their travel advisor. Alternatively, guests can request a full refund for all monies paid on their booking through this online form. Requests must be received by August 31, 2020 or guests will be registered for the Future Cruise Credit option.
Princess will protect travel advisor commissions on bookings for cancelled cruises that were paid in full in recognition of the critical role they play in the cruise line’s business and success.
The most current information and instructions for booked guests affected by these cancellations, and more information on FCCs and refunds, can be found online at Information on Impacted & Cancelled Cruises.
Carnival Cruise Line will be notifying guests and travel agents on Tuesday of revisions to the delivery of its newest ship, Mardi Gras, as well as the transformed Carnival Radiance – both resulting from the COVID-19 pandemic – and new itineraries for Carnival Breeze and Carnival Magic that are all part of an updated deployment plan from November 2020 to May 2021.
The key points of the changes:
Guest and travel agent notifications will be emailed over the course of the day on Tuesday, July 7. Carnival expressed its appreciation for their guests’ and travel agent partners’ patience as it completes the notification process.
MIAMI, June 22, 2020 – Carnival Cruise Line today advised guests and travel agents that it has extended its operational pause in North America through Sept. 30, 2020.
“During this unprecedented pause in our business, we have continued to assess the operating environment and confer with public health, government and industry officials,” Carnival Cruise Line President Christine Duffy told booked guests and travel agents in a letter sent today. But she added that following the cruise industry’s announcement on Friday that it would voluntarily extend its pause in North America, Carnival Cruise Line is now cancelling all cruises through September 30.
“We have watched with great interest as commerce, travel and personal activities have begun to start back up, and once we do resume service, we will take all necessary steps to ensure the health and safety of our guests, crew and the communities we bring our ships to in order to maintain public confidence in our business. Nevertheless, we apologize for disrupting your vacation plans and appreciate your patience as we work through these decisions,” Duffy said in the letter.
Carnival initially announced a voluntary 30-day pause in operations on March 13, and has now extended that pause three times, reflecting the public health challenges associated with the COVID-19 pandemic. It is currently completing the repatriation of nearly 29,000 crew members to more than 100 nations who serve its fleet of 27 ships. As with previous pause announcements, Carnival is giving guests who wish to move their booking to a later date a rebooking offer that combines a Future Cruise Credit (FCC) and either a $300 or $600 Onboard Credit (OBC) that has proven very popular with their guests. Guests, as always, have the option to receive a full refund. The process is fully automated so that guests can submit their preference online and they have until May 31, 2021 to make a selection.
“We appreciate the patience and support of our loyal guests, and recognize how much they want to get back to cruising. When the time is right, our outstanding onboard team will be waiting to welcome them back and give them the great vacation that they deserve,” said Duffy.